BillSAFE Service Package

Description

You have problems installing or configurating the BillSAFE extension? Or you would like to entrust all these tasks into professional hands? Then you should go for our “BillSAFE Servicepaket”. We take all the necessary steps off your hands and install purchase on account via BillSAFE in your Magento shop.

We provide excellent service quality. Should you nevertheless be dissatisfied with our performance, you are entitled to a full refund. Please refer to our terms and conditions for more information.

Services at a glance

  • installation of the BillSAFE extension on customer’s Magento system
  • configuration of the BillSAFE extension in customer’s Magento backend
  • run of a functional test
  • activation of your shop with BillSAFE
  • documentation of current settings

Configuration steps included in detail:

  • configuration of purchase on account via BillSAFE as a payment option in your shop
  • customization of shopping basket price rules where necessary
  • configuration with your BillSAFE customer data
  • run of a test purchase
  • creation of a test invoice
  • arrange clearing for purchase on account with the BillSAFE support
  • activation of the payment option after successful implementation into your shop

Process

  • contact with support team
  • acceptance by the customer and provision of access data and BillSAFE contract data
  • evaluation of customer System by our support team
  • installation and configuration of The extension according to your requirements (if all conditions have been fullfilled)
  • functional test, activation and documentation of settings

Support terms

  • After purchase, you will have 60 days to make use of the service pack. Should we be unable to perform the service due to insufficient preconditions within your system, Netresearch will make no more than three attempts to complete the task within the predetermined time of 60 days.Should Netresearch discover on evaluating your system that the services agreed within the pack cannot be performed at all or completed with a positive result, you will receive a full refund within 30 days.
  • Netresearch performs the service for a Magento installation. A transfer to the live system is not part of the service. On specific customer request and in consideration of the release from liability, the service can also be performed on the live system of the customer.

PLEASE NOTE:

The service pack will expire without reimbursement if the customer fails to respond within 60 days after the initial contact with our support team, to provide essential legwork or to grant sufficient access to the system or if the release from liability is denied. It is a further requirement that your system operates with a Magento version compatible with the extension concerned. Compatibility details you will find in the respective extension specifications.

Contact

If you have questions, please send us a message via our contact form.

Extension-Partner

This Service is provided by Netresearch.

Netresearch

Please acknowledge that you have read our terms and conditions of this service product. You will find them in the article description below.

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€150.00
Excl. 19% Tax

Our payments:

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